We will now be requiring each account to have a valid credit/debit card on file with us.
If you need to cancel your boarding, daycare or grooming appointment we are now requiring you to let us know of this change no later than by noon the day prior to your scheduled drop off.
If you do not inform us of a change in your scheduled appointment by noon the day prior you will be charged the following:
$10 per pet for a missed daycare
$25 per pet for a missed boarding
$50 per pet for a missed grooming appointment
We will continue to allow people to pay as they go or place their charges for services on their accounts.
All previous month’s charges will be processed by the credit/debit on file the following month. Typically, the first week of the month.
For example:
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